iCare (Insular Health Care‪)‬ 12+

Your app keeps refreshing and have to sign in everytime I am opening the app. Hope this can be fix, it’s really annoying having to go through the login process everytime where you’ll have to wait for the otp etc 😔

Lumi Jenara , 23/02/2024

No sign in with apple feature

You should put sign in with apple button for convenience and privacy. Also, when creating a password, my apple password isn’t prompted. I have to create new password or go to password setting to get it. Again, another standard when asking people to sign up or sign in to an apple app. Looks like the developer didn’t really tested this app or they don’t use iphone to know about these basic feature.

Then, password has a maximum of 15 characters. So you have to count the characters given by apple password. That’s a hassle.

And finally, I can’t log in to the app even after giving the right otp

Hdidkdkemslsosnjd , 16/05/2024

OTP Security Feature makes this app inconvenient to use

When opening the app, you will be asked to log in with your email address and password. Afterwards you will choose between 3 option on how you want to receive your OTP (mobile number, email, or mobile number and email). Choosing to receive OTP via mobile number NEVER WORKS so you end up waiting for hours. If you can replace the OTP feature with a face ID or fingerprint feature instead that would be appreciated.

Your app has promise because I want to use the doctor’s journal and wellness logs for glucose, weight, etc. But the difficulty of logging in to access the app discourages me.

App Privacy

The developer, Insular Health Care, Inc. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

Privacy practices may vary based on, for example, the features you use or your age. Learn More